When you own a small business, no matter what the industry, being able to perform efficient communication between you and customers is key. Being able to understand their needs, so you are better equipped to meet those needs is what defines success.
In a static industry, communication is important. In a dynamic industry like sports gaming, it can be everything. Trends change in the industry, which changes the needs and desires of your customers, which you only know about if you are able to adequately keep open the lines of communication.
WagerHome’s Answer to Changing Client Desires
As with the growing desire for live and in-play wagering, WagerHome was at the forefront of making sure that our platform, and the one you and your clients rely upon, was updated to meet those changing needs. The trend in the industry changed, and because WagerHome made the change with it, your clients never missed a beat.
But if the changing needs and desires aren’t on such a macro level, like in-play wagering, but are limited to a small group of your players, or even a single player, how can you keep up? How can you make sure they don’t go unnoticed?
That is why WagerHome’s client interface now comes with a private messaging system that allows you to speak with each of your clients on a one-to-one basis. You can still communicate with all of them with company-wide announcements that will keep them all abreast of any changes you are making.
But in helping you to keep abreast of the changing desires that they have, now you have the ability to speak with them as individuals.
The Messaging Difference
Everything WagerHome does is geared toward making your business more profitable, which is why along with giving you your own website, customizable client reports, and full-service customer support, we give you an easy way to talk to the people who make your business.
You give your clients access to 24-hour sports betting, casino betting, and horse racing, and giving them a fast and easy way to communicate is only natural.
You know that your players are all very different. Desires in sports are different, and they come with different budgets.
There are also different skill levels in how they approach sports betting. That is why we allow for a full customization in what you offer as a bookmaker, both collectively to your clients as well as individually.
Being able to communicate with them as individuals is key in making this happen.
Confidentiality is key in any business discussion, but especially in an industry that features so many clients that want privacy. You can be sure that with WagerHome’s dedication to keeping all of your and your client’s information secure, we do the same with all communications you have with those clients.
The same engineering and IT team that built our seven-layer DDOS protection, keeping your financial information out of the hands of hackers, built our private messaging system.
Use WagerHome’s messaging system to speak with your clients, and use it knowing that everything you say is private and protected.read more